Resorts World Vegas Casino Enhances Cashless Option With Remote Registration, More

Written By Marc Meltzer on December 7, 2022
resorts world sightline cashless secure mobile app

Resorts World Las Vegas opened in 2021 as the only casino on the Vegas Strip to offer property-wide cashless payments. This year, the property offers a more convenient way to go cashless, thanks to its financial technology partner, Sightline.

The new Resorts World Las Vegas Mobile+ app improves the original iteration. The app features:

  • Remote identity verification
  • Enrollment for loyalty and payments
  • Biometric authentication
  • Single digital wallet

Omer Sattar, co-CEO of Sightline, said:

“We applaud Resorts World Las Vegas for being so forward-thinking, for working so diligently to create the best possible user experience and for driving the whole industry forward.”

However, Nevada sports bettors have been pining for one feature in particular. Most sports betting apps across the US offer an easy way to sign up for a sports betting account without having to enter a casino first. This is still not the case in Nevada.

Even though Nevada sports bettors remain shut out from online registration, table game and slot players can enjoy remote account setup at Resorts World Vegas.

Sign in to your casino account with Resorts app

Casino-goers can now fund their gambling accounts before visiting Resorts World. Players can fund the account from anywhere and head to the slot machines and table games.

Previously, guests at Resorts World had to fund their accounts in person at the casino. The in-person requirement is no longer necessary.

Meanwhile, sports bettors still have to deal with the archaic in-person registration process in Nevada to open a mobile betting account.

Sattar understands the importance of remote account setup in Nevada. He said:

“Groundbreaking technology builds on itself and this second generation makes cashless gaming more accessible and a better overall experience for patrons. We look forward to working with Resorts World Las Vegas on future generations.”

The new Resorts World app (listed as RWLV in some app stores) allows guests to fund a new or existing mobile casino account without visiting a casino. Remote account setup is only available for spending outside of the sportsbook.

An easier, faster cashless casino experience

The old version of the Resorts World app required a two-step process to fund and then play without using cash.

Previously, users had to move funds from their Play+ account into their wagering account. After this step, they could transfer funds to a slot machine or table game.

The customer would have to transfer the funds back to their Play+ account to use the cashless service elsewhere at Resorts World. Now, the process occurs seamlessly in the background, so the guest doesn’t have to deal with the extra steps.

Rick Hutchins, senior vice president of casino operators at Resorts World, said:

“Today, we’ve dramatically lessened the time and hassle for those who want to take advantage of cashless gaming and enroll in Genting Rewards when they visit our resort. I’m thrilled we’re at the forefront of simplifying the process for our guests by giving them more time to focus on what they came here to do: Enjoy themselves.”

In addition to removing a step, there won’t be any waiting time to go cashless when visiting Resorts World. During opening weekend, guests had to wait more than an hour to use the service. Before this version of the app, there might still be a wait to open a cashless gaming account during busy weekends.

There is a fee for this convenience. Resorts World charges a 2.95% fee for the total transaction. For example, a user will pay $2.95 for every $100 deposited into an account.

Sorry, Nevada sports betting app users

Anyone looking to open a Nevada sports betting app account must visit a sportsbook inside a casino, including the Resorts World sports betting app.

While the non-sports app now offers many services, it is not connected to the Resorts World sports betting app.

Setting up a Nevada mobile sports betting account doesn’t take too much time, but it isn’t as simple as opening the app, funding it, and playing.

Opening new sports betting accounts in Nevada often begins with downloading the app and entering some personal information. However, all new users must present their identification to someone at a full-service sportsbook inside a casino before placing a legal sports bet on a mobile app.

Once the account is created, a player can deposit funds inside the sportsbook at no charge. After the account is set up and initially funded, a user can add money directly through the app. Similar to Resorts World’s cashless system, the sportsbook may add a fee for mobile funding.

Altogether, the process takes about 10 minutes inside the casino. It’s not that signing up is difficult, but it’s a tad more complicated than in most other states with legal sports betting. The majority of the country can set up a mobile sports betting account anywhere they’d like.

This sign-up requirement also means that Nevada sports betting apps operate on separate platforms from the rest of the country, which means apps from the same company do not work together.

If someone uses one of the following apps outside of Nevada, they still have to download the Nevada version of the app and sign up for a new account:

  • BetMGM
  • Caesars
  • Circa
  • (Westgate) SuperBook
  • William Hill
  • Wynn

The process for tourists to bet on their mobile devices isn’t as difficult as it is annoying and time-consuming.

More cashless casino gaming in Nevada

In October, cashless gaming at Station Casinos debuted. Unlike Resorts World’s cashless gaming, Station Casinos requires a second app.

The STN Cash app is linked with Station Casinos’ Boarding Pass rewards program. However, this app doesn’t offer non-gaming services such as hotel and restaurant information as the other Station Casinos app.

Unlike the new Resorts World Las Vegas Mobile+ app, players must visit the casino cage at a Station Casinos property to open their accounts. The cashless gaming option at Station Casinos properties may only be used for machine games like slots, video poker, keno, and electronic table games.

Station Casinos uses the same Sightline technology as Resorts World. A representative from Sightline tells PlayNevada that Station Casinos will roll out an upgrade of its cashless system sometime in the future. There’s no timeline for when this upgrade will eventually take place.

Boyd Gaming’s Aliante also uses the same cashless system and should see the new technology in the future.

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Marc Meltzer

Marc grew up on the mean streets of the South Bronx. He's the rare combination of Yankees and Jets fan which explains his often contrarian point of view. Marc is a freelance writer and social media consultant. Writing about steak, booze, gambling and Las Vegas is a tough job but somebody has to do it.

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